Zobari
Personalized Customer Experience Across Channels
Zobari offers chatbots that enable businesses to better engage, support, and retain customers across multiple channels
CHATBOTS
Support your customers 24/7, without any delay
We build and deploy multi-lingual conversational chatbots across industries. The chatbots can be deployed across 14+ channels including email, WhatsApp, website, mobile and social media.
WhatsApp messages have a 70% engagement rate. How do you scale it up?
We can deploy your chatbot and live chat agent on WhatsApp and even help you get an official WhatsApp Business API. Through our partnership with WhatsApp Global Business Solution providers, you can benefit from low WhatsApp charges.
Live Chat
Synergy of automation and the human touch
Enables your customer support team to directly chat with customers across multiple channels to handle complex customer queries. Customer support are able to access and merge conversations with bots and live agents across multiple chat channels involving the same user.
KEY FEATURES
What makes us different from competition is that our chatbot platform is robust, scalable, supports conversational AI, and can be deployed in 14 different channels.
Multi-channel
Engage customers across 14+ channels including WhatsApp, website, mobile and social media
Multi-lingual Support
Helps you building bots that can easily operate in multiple languages
Rich Analytics
Rich analytics framework to measure team performance, customer satisfaction, agent efficiency, overall team overview etc.,
Integrations
Forward and backward integrations with on-premise, cloud enterprise software. Integrate with popular CRM, Ticketing systems amongst others
Contextual Conversations
Build smarter bots which understands user context from the previous conversations and collects the right information as required.
One-view Inbox
Manage conversations across 14+ channels, in a single view Inbox. Respond in real time, take notes, share files and leverage pre-canned responses
USE CASES
Here’s how our chatbots can help you
Customer Support
Self-service with live chat that cost-effectively streamline your customer support process from automated replies/surveys to live chat
Sales & Marketing
Instant & interactive way for customers to Interact with your brands, generate leads, assist sales and manage campaigns
Intelligent Human Resources
Embrace the future of people management with a hiring & onboarding automation and offer instant responses to employee queries with live chat support
Automated Transaction Enquiries
Embrace the future of transaction reporting via conversational AI and significantly reducing support calls & queries
Service Management (ITSM)
Increase service level satisfaction for your internal customers by providing a 24x7chatbot to address IT service support queries and a range of simple tasks
Conversational Commerce
Engage your customers with the best in new age conversational commerce by helping with product search, recommendations & payments. Improve conversions with assisted sales
Engage and retain your customers like never before
Get started today.